Group 2434

Booking Process

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    Reserve Trip

48 hour grace period (to change mind and receive refund)

  • Reservation deposit

    25 percent of reservation total secures trip dates

  • Email confirmation & initial instructions

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    Pre-Trip

Payment is non-refundable within 48 hours of departure

  • Provide required documentation

    Driver licenses or any other required documentation

  • Balance payment

    Remaining balance payment processed 48 hrs before departure

  • Security deposit

    Security deposit hold pre-authorized (not charged) 48 hours before departure

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    Departure

2pm-6pm, unless half-day early departure purchased

  • Orientation

    30-45 minutes

  • Rental Documents

    Record mileage, fuel, condition and sign documents

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    Return

2pm-6pm, or as coordinated directly

  • Confirm return ETA

  • Clean up, Remove personal items

  • Fill fuel tank

  • Reconciliation payment

    Additional mileage, tolls, tickets, damages, etc

  • Security deposit

    Unused security deposit released within 7 days

FAQ

How far can i go?
Where can i go?
Is insurance required?
Can i use my own personal auto insurance policy?
what about roadside assistance?
What is the vander cancellation policy?
How many people fit in a vander?
May i bring my pet?
Where do i pick up my vander?
How does vander keep vans safe?
What comes with my vander rental?
What do i need to bring?
Do you offer one-way rentals?
Is there a minimum rental period?
Do you sell your vans?